General Notice

This Privacy Policy governs the data processing activities carried out by "Jorge Izuel Contenidos Musicales" (“we,” “our,” “us”) concerning the personal data of individuals who visit our website, contact us for inquiries, or use our services.

We adhere to this Policy and the relevant legislation, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable national data protection laws.

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Collection of Information

We collect information when you contact us through our website, by phone, or by email. This information includes your name, email address, phone number, and billing address.

Additionally, when you visit our website, we automatically receive and store information from your computer and browser through “cookies.” This information, such as your IP address, software and hardware details, operating system, browser type, and requested page, helps us improve your browsing experience and provide relevant services.

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Purpose of Information Collection

The information we collect is processed for various purposes, each specifically aligned with the nature of the personal data we receive. These purposes include:

• Administrative tasks

• Responding to inquiries

• Accounting

• Marketing and promotional activities

• Collecting customer feedback

• Compliance with terms and conditions

• Payment processing

• Providing support

• Managing customer orders

• Dispute resolution

If we plan to use your information for any purpose not mentioned above, we will seek your consent beforehand. We will only use your information for that specific purpose once we have received your consent, unless otherwise required by law.

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Information Protection

We will only process personal data for the purposes for which it was collected and as set forth above. Access to personal data is limited to the team at "Jorge Izuel Contenidos Musicales." Your personal information is never shared with third parties without your permission. Our website uses Secure Socket Layer (SSL) encryption to protect your personal information whenever it is collected or transmitted.

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Retention of Your Information

We will retain your personal information with us for 90 days to 2 years after user accounts remain inactive or for as long as we need to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as accounting records/reports per applicable law or for other legitimate reasons, such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

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Cookies

We use cookies to enhance access to our site. The information collected is digital, such as geolocation and IP address. You can choose whether to accept cookies. Most web browsers allow control of cookies through browser settings.

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Personal Information Management and Contact

Depending on the applicable law, you may have the right to access, rectify, or delete your personal data, or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share your personal information with another entity, withdraw any consent you have provided us to process your data, and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at [info@jorgeizuel.com]. We will respond to your request per applicable law.

You can opt-out of receiving direct marketing communications or profiling we conduct for marketing purposes by writing to us at [info@jorgeizuel.com].

Please note that if you do not allow us to collect or process the required personal information or withdraw consent to process the same for necessary purposes, you may not be able to access or use the services for which your information was sought.

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Security

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent nature of risks, we cannot guarantee absolute security and, consequently, cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

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Links to Third Parties and Use of Your Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of each site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

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Modifications to the Privacy Policy

Jorge Izuel reserves the right to modify our Privacy Policy from time to time due to legal or other reasons without having to inform users of these obligations. This Privacy Policy was last reviewed on 4/7/2024.

If you have any questions or concerns about our data processing practices, please contact us at info@jorgeizuel.com.

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